Disclaimer

What this page means

This page explains our role in plain language. MainLine Match helps people find licensed, insured plumbers near them for emergency and non-emergency plumbing problems, but we do not do the plumbing work ourselves.

The information on our site is general information only. It is not plumbing advice, safety advice, electrical advice, gas advice, structural advice, or legal advice. The plumber you choose is responsible for inspecting the problem, explaining the work, and following local rules and codes.

What MainLine Match does

We offer a free service that helps connect households with participating plumbers in their area. The service is free for the household.

To help with that match, we collect basic contact and problem details only, such as your name, phone number, optional email, problem type, ZIP code, and preferred language. We do not ask for financial account numbers, Social Security numbers, income details, or sensitive personal records through this matching request.

If you want details about how information is handled, see our Privacy Policy.

What MainLine Match does not do

• We do not perform plumbing work.
• We are not a plumbing company, licensed plumber, or contractor.
• We do not diagnose your plumbing problem from a website visit or message alone.
• We do not give job-specific plumbing, safety, or legal advice.
• We do not guarantee a specific plumber, price, arrival time, availability, or repair outcome.

Any repair decision should be made with the licensed, insured plumber you choose after they evaluate the situation on site.

Safety comes first

If there is a smell of gas, or if water is near live electrical wiring, outlets, panels, or appliances, leave the area and call your local emergency number first. Do not stay inside to investigate.

For other plumbing emergencies, try to stay calm and limit damage if you can do so safely. A licensed plumber should inspect the problem in person before giving final repair recommendations.

Prices, estimates, and your choice

Any price information on this site is general information only, not a quote. Real cost depends on the actual problem, the parts needed, the time of day, whether it is after hours or a holiday, and your area.

As a rough example, emergency plumbing visits in the US may range from about $150 to $500+ just to come out and diagnose, while larger repairs can cost much more. These are not promises or quotes.

You stay in control. Ask for the price in writing before work starts, confirm what is included, and do not feel pressured to approve a large repair on the spot without understanding it. Be careful with vague pricing, scare tactics, cash-only demands, or anyone unwilling to show license or insurance information.

Hire carefully and verify

Always hire a licensed, insured plumber when your state or local area requires it, and verify that information directly when possible. Rules, responsibilities, and who pays for certain repairs can vary by city, county, landlord-tenant situation, and utility area.

MainLine Match cannot promise that every plumber is right for every job, so it is smart to ask questions before work begins: what they found, what they plan to do, what it costs, and whether permits or follow-up work may be needed.

If you need help with our service, you can contact us.